Testimonials

Overall Experience

Review from Steve W (Nephew of Client)

My 93-year-old aunt has now been a client of The Leading Care Company for three months since recovering from a fall and two months in the hospital. I am her next of kin and in daily contact with her. She has gone from strength to strength since being at home and this has been massively helped by all at The Leading Care Company. The various carers have been kind and supportive, helping her to adapt to her limited mobility. They have helped in the transition to living with support with her personal care and assisting with meals and keeping her spirits up. She is treated with respect by all. We cannot fault the support from office staff and management in making sure that every day is a happy and safe one.

Overall Experience

Review from I G (Son of Client)

The girls are polite and sociable. The office is very helpful, and if I need to ask to change something, they will do this if they can. We have had trouble getting some mediation and the staff have seen if they can get it. The carers are kind and make my mother laugh. Nothing has been too much trouble.

Overall Experience

Review from Susan F (Daughter of Client)

The carers are very friendly and Dad is always pleased to see them. They are able to encourage him to shower and change his clothes, which he will not do for me! I also find the carers very supportive of me, we have a good chat which helps me to feel less isolated.

Overall Experience

Review from V M (Client)

My support worker during this month and over weeks whilst having my hip replaced was amazing. She helped me prepare my bedroom by sorting out furniture and clothes so I could access items easily. It was a very challenging time and emotionally I felt really anxious but it became less so while I had her. She is so lovely, kind and caring. It’s like having a best friend. I love her company and since she has been with me, my confidence has grown so much.

Overall Experience

Review from Dida L (Daughter of Client)

The care provided this month has been very good. Dad’s needs are all met by all the carers involved – he is looked after kindly, with respect and dignity and his needs are anticipated so things run smoothly. The agency reacts well and promptly when we have needed new carers.

Overall Experience

Review from L P (Wife of Client)

My husband’s care is not easy. He is mentally and physically disabled and has to be hoisted and have everything done for him. The Leading Care Company came in and immediately knew what to do and taught the other, less able how to deal with my husband. They are all very capable, sympathetic and helpful which means my husband has received excellent care. They also know how to deal with his aggression.

Overall Experience

Review from C D (Wife of Client)

Our regular carer has made my life so much easier. She understands my husband and his needs and as such has built a good relationship. He will now do things such as wear his hearing aids, drink plenty of water, work to complete a crossword, and help wash himself, rather like a young person doing what their teachers ask whereas they might be more reluctant if asked by a parent. We work well as a team when caring for my husband and she has been excellent in caring for and supporting both my husband and me.

TLC Help and Advice

At The Leading Care Company we are always updating our website with new articles and news that may benefit our clients and their families. If you would like to contribute to our news feed please email your article, video or information to us at tlc@theleadingcarecompany.co.uk, we are always looking for ways to help our clients with their home care needs.

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