Meet The TLC Team

Meet The TLC Team

The Leading Care Company and the TLC team who organise everything from our head office, plus all of our carers who are helping our clients and supporting their families every day.

Abi Canvin

Registered Manager (Safeguarding Lead)

Abi used to work in customer service, but after seeing the compassion and care from staff looking after her mum who has early onset dementia, she decided to become a care worker.

After starting as a care assistant for a care company, she excelled and became the training manager, before.
becoming a registered manager responsible for the operational day-today management of the service.

Abi said: “I wanted to make a difference, and hopefully I have done that with the support of such a great,
compassionate, caring, and dedicated team. I have been extremely fortunate within the industry and would advise anyone who wants a change or wants to make even the smallest difference to someone’s life; this is the industry to be in. It’s by far the most rewarding job I have ever had.”

Working for TLC has been life changing, I could not have chosen a better more supportive company to work for.

Jade Canvin (Safeguarding Lead)

Quality and Compliance Manager

I have been in care for over 8 years now, I choose to work in care as it was very flexible around my family, I was also massively influenced by my mum who also worked in care and would come home smiling after her shifts, she really seemed to enjoy her role as a care worker. 8 years later and I have carved out a career for myself within the industry, starting as a care worker, moving on to a more senior role, becoming a coordinator and finally the quality and compliance manager, I have enjoyed every aspect of my various roles, it has enabled me to have an understanding of every angle of the care industry.

I choose TLC as I knew from my very first interview that this was the right place for me to continue my career, everyone was welcoming and friendly. I believe I can add to this great team and really make a difference too the lives of our clients that we support.

Jade Canvin

Zoia Iqbal

Accounts Administrator

I used to work in retail before joining TLC four years ago, this was a massive change in career for me however being part of a care company felt right, I enjoy helping people and making a difference.

I choose to work for TLC for a change, for better opportunities, flexibility most importantly it fits in with future plans and goals. This is a great place to come if you would like to progress, challenge yourself and really feel part of a team then TLC is the perfect place of work.

Zoia Iqbal

Claire McLaughlin

Assistant Manager

My main responsibilities is to ensure that all clients care calls are allocated in terms of their needs and wishes. While ensuring that carers have the opportunity to build relationships with the clients. 

As well as this I deal with accepting new or revised care packages both private and through social services

I have worked in care for about 23 years. I started as a support worker while training to become a qualified learning disabilities nurse. Once qualifying I took up a nursing post working with children who had complex medical needs until I left in 2019 to join The leading care company, initially as a community supervisor and the then care coordinator. 

I made the decision to leave the NHS and join The leading care Company to give myself a new challenge and have been made to feel welcomed from the start. They have supported me to transfer the skills I already had from my time nursing and to develop ways to use them in the community setting. 

Claire McLaughlin

Nicola Wiliams

Care Supervisor/Office Admin

Hi, my name is Nicola. I have worked for the leading care company for 7 years.

I started on a part time basis, working 2 days a week as a carer. Over the years I have progressed to team leader and onto office admin. I have enjoyed working for TLC for the past 7 years and have felt well-supported and a valued member of the team.

I live in Langley with my fiancé and 3 children and enjoy spending time with family and friends and creating memories.

Random but true fact: I share a birthday with my daughter.

Nicola Williams

Sarah Doman

Care Coordinator


Laura Melville-Smith

Training Manager (Safeguarding Lead)


Sandeep Grewal

Recruitment Manager


Kieran Rabbitt

Managing Director (Responsible Individual)


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