TLCC Introductions
Meet The TLC Team
The Leading Care Company and the TLC team who organise everything from our head office, plus all of our carers who are helping our clients and supporting their families every day.
Kieran Rabbitt
Director and Safeguarding Lead
I have 24 years experience in healthcare settings having qualified as an optometrist in 2000. I founded the company upon a desire to use my experience in care, professional clinical settings and domestic work to grow a brilliant team to make a true difference in care and in our community. Having carried out domiciliary care for a number of years as an optometrist I wanted to set a new standard in home care.
Abi Canvin
Registered Care Manager / Safeguarding Lead / A Caldicott Guardian
Abi used to work in customer service, but after seeing the compassion and care from staff looking after her mum who has early onset dementia, she decided to become a care worker.
After starting as a care assistant for a care company, she excelled and became the training manager, before. becoming a registered manager responsible for the operational day-today management of the service.
Abi said: “I wanted to make a difference, and hopefully I have done that with the support of such a great, compassionate, caring, and dedicated team. I have been extremely fortunate within the industry and would advise anyone who wants a change or wants to make even the smallest difference to someone’s life; this is the industry to be in. It’s by far the most rewarding job I have ever had.”
Working for TLC has been life changing, I could not have chosen a better more supportive company to work for.
Claire McLaughlin
Assistant Manager/ Registered Nurse/ Clinical Lead/ Infection Prevention Control Lead
I have worked in care since 1997. I started working as a support worker while training to become a qualified learning disabilities nurse. Once qualified I took up a nursing post working with children who had complex medical needs until I left in 2019 to join The Leading Care Company. I initially joined TLC as a community supervisor and progressed to become the Assistant Manager. During this time I have had the opportunity to work closely with others from the care sector and develop connections that I am still in contact with and am able to access to support clients when required.
I made the decision to leave the NHS and join The Leading Care Company to give myself a new challenge and have been made to feel welcome from the start. I have been supported by everyone at TLC to transfer the skills I already had from my time nursing and to develop ways to use them in the community setting, as well as continue to develop them further. I believe that I have developed since joining TLC and do not regret the decision I made in any way all those years ago.
Jade Canvin (Safeguarding Lead)
Quality Assurance Manager/ Safeguarding Lead/ DPO (Data Protection Officer)
I have been in care for over 8 years now, I choose to work in care as it was very flexible around my family, I was also massively influenced by my mum who also worked in care and would come home smiling after her shifts, she really seemed to enjoy her role as a care worker. 8 years later and I have carved out a career for myself within the industry, starting as a care worker, moving on to a more senior role, becoming a coordinator and finally the quality and compliance manager, I have enjoyed every aspect of my various roles, it has enabled me to have an understanding of every angle of the care industry.
I choose TLC as I knew from my very first interview that this was the right place for me to continue my career, everyone was welcoming and friendly. I believe I can add to this great team and really make a difference too the lives of our clients that we support.
Zoia Khan
Accounts Administrator/ Medication Lead
I used to work in retail before joining TLC four years ago, this was a massive change in career for me however being part of a care company felt right, I enjoy helping people and making a difference.
I choose to work for TLC for a change, for better opportunities, flexibility most importantly it fits in with future plans and goals. This is a great place to come if you would like to progress, challenge yourself and really feel part of a team then TLC is the perfect place of work.
Scott Biddle
Recruitment and Training Co-ordinator
Scott is an outgoing, warm-hearted, and joyful individual who is passionate about connecting with people and bringing positive energy into every interaction. As Training and Recruitment Coordinator, Scott is dedicated to supporting both staff and clients with compassion, understanding, and professionalism.
Family and friends are at the heart of Scott’s life and provide the foundation of his strength and support. Guided by strong spiritual values, Scott believes in living with compassion, gratitude, and purpose, bringing a calm and caring approach to both personal and professional life.
Outside of work, Scott enjoys walking and spending time in nature, finding it a great way to relax, reflect, and stay grounded. Scott is also a spiritual medium, a role that is deeply meaningful and allows him to offer comfort, guidance, and support to others thoughtfully and compassionately.
Scott has a love for the simple joys in life, including good food, seaside visits, holidays, and creating special memories with loved ones. A huge animal lover, Scott also adores his two cats, Snowy and Socks, who bring plenty of comfort, laughter, and companionship every day.
With a naturally caring personality and a genuine passion for helping others, Scott is a valued part of the team and committed to creating a welcoming and supportive environment for everyone he works with.
Barbara Norman
Care Field Supervisor
Barbara is a caring, active, and family-oriented individual who is passionate about supporting others and helping people maintain their independence. As a Care Field Supervisor, she brings warmth, professionalism, and a positive attitude to her role every day.
Barbara takes great pride in building strong, trusting relationships with both clients and colleagues, ensuring those around her feel supported, valued, and respected.
Staying active and maintaining a positive lifestyle are very important to Barbara. She enjoys keeping busy, socialising, and being involved in activities that allow her to stay engaged and connected with others. Her friendly and approachable nature helps create a calm and welcoming environment wherever she goes.
Family is at the centre of Barbara’s life and plays a huge role in her happiness and wellbeing. Her children, Louise and Lee, along with her grandchildren, are incredibly important to her. Barbara treasures spending quality time with her loved ones and values the strong family connections that continue to inspire her caring and compassionate approach to supporting others.
Barbara enjoys helping people and being part of a positive, friendly environment. She believes in treating everyone with kindness, dignity, and respect, and always strives to make a meaningful difference in the lives of those she supports. She prefers calm and respectful surroundings and brings a reassuring and supportive presence to both her team and clients.
With her dedication, compassion, and genuine passion for care, Barbara is a highly valued member of the team and committed to delivering the highest standard of support to the people she works with.